At ECF we see our customer service offer as an extension of our product offer something to be reviewed, developed and improved. Over the last few years our dedicated customer relations team have worked alongside all facets of our business in order to build upon the high levels of customer service we already aim to provide.
As a result of logging the issues and queries raised by our customers and reviewing them on a regular basis, we have been able to identify areas where we can make improvements. This pro-active approach has led to the implementation of many new initiatives and procedures, enhancing our service levels and providing further benefits to our customers. It is our aim on an ongoing basis to continuously review and improve our service to our customers.
Please note that East Coast Fittings are suppliers to the trade only.
East Coast Fittings Limited
Rearsby Business Park
T: 01664 424288^